Claw 7" 120Hz Gaming Handheld - Intel Core Ultra 5 16GB LPDDR5 512GB SSD Black (2024)

Returns & Warranty Policy

Welcome to Missing Number###. We strive to ensure every product we deliver meets high-quality standards and works exactly as expected. If something goes wrong, we’re here to help.

Damaged or Defective Items (DOA – Dead on Arrival)

If your item arrives damaged, defective, or non-functional, please contact us within 7 days of delivery. To process a claim, we require:

A brief description of the issue

Photo(s) or video clearly showing the damage or defect

Your order number and shipping details

Once received, we will work directly with our supplier (AutoDS or Zendrop) to offer you one of the following resolutions:

A replacement product at no extra charge

A full or partial refund (depending on the nature of the issue)

Returns for Non-Defective Items

Due to the nature of dropshipping and computer hardware, we do not accept returns for reasons such as:

Buyer’s remorse

Incorrect item ordered

Changed your mind

Please read all product specifications carefully before purchasing. If you have any doubts, feel free to contact us for clarification prior to ordering.

Return Shipping & Refund Timeframe

If a return is approved, you may be responsible for the return shipping costs depending on the supplier’s policy.

Refunds (if granted) will be issued to your original payment method within 5–10 business days after the returned item is received and inspected.

Manufacturer Warranty & Tech Support

Some of our computer systems or components may include a manufacturer’s warranty (typically 6 to 12 months). If applicable, we will provide instructions on how to submit a warranty claim directly with the manufacturer or supplier.

For technical assistance, feel free to reach out to our support team — we’re happy to help guide you even beyond the return window.

How to Start a Return or Warranty Claim

Email us at: [missingnumber999@gmail.com]

Subject Line: Return Request – Order #[YourOrderNumber]

Include:

Proof of issue (photos/videos)

Description of the problem

Whether you'd prefer a replacement or refund

Need Help?

Still have questions? We’re here for you. Contact our customer care team [missingnumber999@gmail.com] and we’ll respond within 1–4 business days.